Kimberli Cornell
Head of Client Intake & Conflict Management: Head of Business Administration

Conflict Management & Client Acceptance Expertise

Kimberli Cornell is a Senior Managing Director at Ankura, based in the Washington, DC, office. With more than 25 years’ experience in the business advisory and consulting industry, she holds dual professional titles connected to the firm’s operations and administration, as the head of client intake and conflict management and of business administration. In those roles, she works closely with the firm’s executive committee.

  • Experience

    Client Intake and Conflict Management

    Kimberli works with business professionals and liaises with clients on a variety of client acceptance and new engagement issues, including resolution and mitigation of actual and perceived conflicts of interest, to ensure that new client and business issues are fully evaluated and managed, and to address relationship concerns with new and existing clients. She has extensive experience with conflicts of interest and ethical wall policies, procedures development and implementation, and compliance through oversight and training.

    Before joining Ankura, Kimberli created a centralized conflict department that grew from a two-person team supporting a 120-person organization in two offices to a nine-person team supporting over 4,400 professionals in 50 offices internationally. The team’s responsibilities included real-time coverage overseas, after-hours support, and client-intake orientation for senior-level hires.
    She has served on several corporate merger and acquisition teams, providing client and engagement due diligence and system-integration assistance, which included preparing proprietary systems when needed for seamless integration and onboarding assistance. One of the teams oversaw 35 global acquisitions during its tenure.

    Kimberli regularly collaborates with lead finance and marketing professionals to ensure the smooth transition of information, from the pursuit of an opportunity to retention, billing, and project closure. This experience gives her a well-rounded understanding of conflict/client management and finance as well as client relationship management software and processes. In addition, she has served on corporate enterprise systems evaluation teams, where she evaluated and purchased client intake/conflict software and evaluated CRM and enterprise resource planning systems.

    Business Administration

    With oversight responsibilities for facilities, procurement, and other general administration, Kimberli negotiates contracts, manages vendor relationships, acts as primary liaison with landlords, develops and oversees office standard operating procedures, coordinates technology connected to firm relocations and expansions, oversees network administration, manages the phone system, and evaluates information systems in conjunction with the firm’s IT team. She is responsible for the Washington, DC, office services function and for oversight of the office coordination function across the firm, and is a member of the IT Steering Committee.

    With a rich history of large-growth firm development, Kimberli has been involved in numerous corporate initiatives, including merger and acquisition integration, IT governance, and talent management. She works closely with the general counsel and human resources and communications directors, as well as with chief financial officers and many other firm leaders, to create and improve processes and policies and to coordinate long-term organizational planning.

    As head of administration, Kimberli has accomplished the following:

    • Created an original operations guide to provide staff with information on internal processes and resources; this material served as the foundation for the firm’s intranet.
    • Developed a new-hire packet for client intake.
    • Coordinates large internal firm events, including biannual firm retreats.
    • Manages construction/tenant improvement projects.
    • Oversees office and location decisions, including future and existing needs.
    • Heads facilities-related costs and approval processes.
    • Coordinates firm subscription management.
    • Manages firm cellphone and teleconferencing contracts.
    • Negotiates leases of office space, technology equipment, and furniture.
    • Coordinates with IT on technology procurement.

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