Services
Financial Crime Compliance Managed Services
EXPERT-LED, AI-ENABLED MANAGED SERVICES TO DELIVER SCALABLE, REGULATORY-READY FINANCIAL CRIME COMPLIANCE OPERATIONS
Financial institutions continue to face intensified regulatory scrutiny, escalating transaction volumes, and mounting pressure to modernize compliance operations responsibly. At the same time, they must manage costs, address talent constraints, and demonstrate sustainable, regulator‑ready execution.
Ankura’s managed services for Financial Crime Compliance delivers scalable, resilient compliance operations through a distinctive model that combines deep subject‑matter expertise, AI‑enabled execution, and a global delivery platform. Purpose‑built for high‑scrutiny environments, our experts in managed services operate as an extension of your compliance program -- without sacrificing judgment, quality, or accountability.
Ankura’s team provides end-to-end operational support across core FCC functions. Backed by decades of experience supporting global and regional banks, cryptocurrency exchanges, payment platforms, and other high-growth digital financial institutions, we combine deep financial crime compliance expertise with advanced AI-driven automation solutions and leverage a global delivery model across key geographic regions. This global platform enables Ankura to deploy skilled resources across time zones, ensuring 24/7 operational coverage and rapid response to client needs while driving significant cost reductions and strengthening operational resiliency for clients.
Ankura offers managed services to support both ongoing business‑as‑usual (BAU) operations and targeted regulatory or operational needs, including backlogs, remediation efforts, and volume surges.
Offerings
- Know Your Customer (KYC) & Customer Due Diligence (CDD/EDD)
End-to-end customer onboarding and due diligence support, including KYC, CDD, and EDD, delivered in alignment with your policies, risk appetite, and documentation standards.
- Anti-Money Laundering (AML) Transaction Monitoring & Investigations
Operational support across the transaction monitoring lifecycle, including first level alert reviews, investigations, preparation of SARs/STRs, CTRs, and jurisdiction-specific filings with complete audit trails and regulatory defensibility.
- Sanctions and Politically Exposed Persons (PEP) Screening
Names and transactions screening against sanctions lists and PEP databases to ensure compliance with international laws and prevent dealings with high-risk individuals or organizations.
- Fraud Detection & Investigation
Investigations support across payment fraud, account takeover, identity theft, and other fraud typologies, enabling scale while preserving expert oversight.
- Claims and Disputes
Management and resolution of claims and disputes between customers and organizations involving financial transactions or services to ensure fair outcomes and maintain customer trust.
- Law Enforcement Requests
Operational support for formal inquiries made by law enforcement agencies, delivered with defined governance, relevant documentation and case tracking.
- Quality Assurance & Continuous Improvement
Independent QA embedded throughout delivery to validate compliance processes, alert dispositions, investigation quality and documentation standards.
- Trade Surveillance
Thorough reviews to identify red flags and trading activity potentially associated with insider trading and market manipulation patterns.
- Risk Monitoring & Advanced Analytics
Ongoing monitoring, operational metrics, and exam‑ready reporting to support oversight, transparency, and continuous optimization.
The Ankura Difference
Ankura delivers differentiated managed services through the combination of expert-led oversight, AI-enabled execution, and a flexible global model – all delivered within a firm known for navigating high‑stakes, regulator‑facing environments. Every engagement is led by seasoned professionals who are accountable for outcomes, not just capacity, and leverage the power of our proprietary AI Analyst technology platform to deliver strong governance, quality, and reliability. Ankura’s AI Analyst delivers workflow acceleration, advanced analytics, and large‑scale summarization – helping reduce manual effort, improve consistency, and increase throughput — while human judgment remains central to decision‑making, escalation, and regulatory defensibility. This not only creates cost savings but also increases accuracy, ensures full alignment with your risk appetite, and reinforces compliance with your documentation requirements.
Key Contacts
- Eli Morillo
Senior Managing Director
Dallas, TX
- Fernando Penailillo
Managing Director
Dallas, TX
- Vanessa Abaunza
Managing Director
Dallas, TX
- James Burton
Managing Director
Washington, DC
